Frequently Asked Questions

Orders

How do I place an order?
Simply browse our store, add your favourite items to your cart, and proceed to checkout. We accept all major credit cards and payment methods.

Can I modify or cancel my order after placing it?
We process orders quickly, but please contact us as soon as possible via our Contact page and we'll do our best to accommodate changes before the order ships.

Shipping

Where do you ship to?
We currently ship across the United States. International shipping is coming soon!

How long does delivery take?
Most orders are delivered within 7–14 business days. You'll receive a tracking number by email once your order has shipped.

How much does shipping cost?
Shipping costs are calculated at checkout based on your location and order size. We occasionally offer free shipping promotions — sign up for our newsletter to stay updated!

Returns & Refunds

What is your return policy?
We offer a hassle-free return policy. Please visit our Return Policy page for full details.

My item arrived damaged — what do I do?
We're so sorry to hear that! Please contact us within 48 hours of delivery with a photo of the damage and we'll make it right immediately.

Products

Are your products high quality?
Absolutely. Every product at LuxeHomes is carefully selected for its design, quality, and durability. We only carry items we'd be proud to have in our own homes.

Do you restock sold-out items?
We do our best to restock popular items. You can contact us to be notified when a specific product is back in stock.

Still have questions?

We're here to help! Reach out to us anytime via our Contact page and we'll get back to you within 24 hours.