Shipping Info

Free Shipping Within the United States

LuxeHomes offers free shipping on all eligible orders within the United States. There is no minimum purchase requirement.

Any applicable delivery information will be shown during checkout before your order is completed.

Order Processing

Orders are prepared and processed before dispatch. Processing times may vary depending on the product, availability and whether an item is handmade, custom-made or fulfilled through one of our trusted fulfilment partners.

Where a product requires additional preparation time, this will be stated on the relevant product page where possible.

Estimated Delivery Times

Delivery times vary depending on the product, delivery address and fulfilment location.

Estimated delivery information may be shown on individual product pages or during checkout. Delivery estimates are not guaranteed and may occasionally be affected by carrier delays, weather conditions, holidays or other circumstances outside our control.

Handmade and Custom-Made Products

Some LuxeHomes products may be handmade, custom-made or prepared specifically for an order.

These products may require additional processing time before dispatch. Where applicable, estimated preparation or lead times will be included in the product information.

Orders with Multiple Items

If your order contains multiple products, items may occasionally be shipped separately, particularly when they are fulfilled from different locations.

This means you may receive more than one delivery for a single order.

Tracking Your Order

Where tracking is available, tracking details will be provided after your order has been dispatched.

Please allow some time for the carrier's tracking system to update after receiving your tracking information.

Delivery Issues

If your order appears to be delayed, lost or delivered incorrectly, please contact us with your:

Name
Order number
Delivery address
Tracking information, if available

We will review the order and assist you with the appropriate next steps.

Incorrect Shipping Address

Customers are responsible for providing an accurate and complete shipping address when placing an order.

If you notice an error after placing your order, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has been dispatched.